In the first session, we covered several key points and topics including below:
Adam L. discussed various topics including the upcoming Mid America Truck Show, the launch of a member's area, and the purpose of the Facebook group. He also emphasized the importance of taking notes and dissecting the components of a dispatch agreement in light of new guidelines from the FMCSA.
Adam L. discussed the importance of vetting templates and resources as a group, providing expert guidance based on experience and research, and the need for live action and discipline to achieve results. He also mentioned the upcoming schedule for master classes and the importance of market conditions for dispatchers to be aware of.
Adam L. discussed the importance of establishing correct carrier agreements and educating carriers on market conditions to sustain the business. He emphasized the need for regular meetings and communication with carriers to take pressure off dispatchers and ensure carriers are operating efficiently.
Adam L. discussed the importance of educating customers and provided information on spot rates and fuel in the trucking industry. He explained how spot rates are driven by the contract market and how the volatility of volume on the spot market affects contract carriers' decisions.
Adam L. discussed the importance of payment processes and establishing clear terms in carrier agreements to ensure timely payment for services rendered. He also emphasized the need to protect oneself by charging an administrative fee and not chasing after carriers for payment.
Adam L. discussed his mistakes and successes in using Square as a payment processor for his business. He shared tips on collecting administrative fees, preventing fraud, and utilizing Square Capital and Square Marketing to grow his business.
Adam L. discussed the importance of establishing a clear payment schedule and using a reliable payment processor to avoid payment issues and late fees. He also emphasized the need to train clients to treat the business with respect and adhere to the established payment schedule.
Adam L. discussed the importance of protecting customer data and recommended using electronic agreements with initials on every page. He also emphasized the legal obligations and responsibilities of dispatchers and carriers in their agreements.
Adam L. provided information on weight station permits and bonding requirements for certain states. He also discussed the affiliate program and clarified the use of marketing materials, as well as cautioning against getting involved in one-sided relationships with factoring companies.
